When you are listening to a friend or reading a book, do not assign great value to individual words or even to phrases. Forget separate thoughts, and give no great consideration even to logically arranged ideas. Remember that though your friend desires it, he cannot express himself save by ready-made forms of speech. Look well to the expression of his face, listen to the intonation of his voice-this will help you to penetrate through his words to his soul. Not only in conversation, but even in a written book, can one over hear the sound, even the timbre of the author’s voice, and notice the finest shades of expression in his eyes and face. Do not fasten upon contradictions, do not dispute, do not demand argument: only listen with attention.